Some Co-op services still down after “cybersecurity incident”

Open cardlocks not currently selling dyed fuels, company says

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Published: July 2, 2024

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Some services at Co-ops across Western Canada remain down after a “cybersecurity incident” late last week.

Thursday, Federated Co-operatives Ltd. posted on X that it was “experiencing a cybersecurity incident” that was affecting some internal and customer-facing systems at cardlock and retail Co-op locations. It had shut down some systems as a precaution and had brought in experts, the company added.

Friday, Federated Co-op posted a list of cardlock locations that were open to purchase “clear fuel products.” A spokesperson for Federated Co-op said that these locations are not selling dyed gas or diesel products.

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“Local Co-ops are working to open additional locations that may be able to offer dyed products,” the spokesperson said.

On Saturday, the company posted that the ongoing cybersecurity incident could affect inventory of some grocery items.

In response to what it said were questions about customer data, Federated Co-op said they had no evidence that customer data had been compromised.

“If the investigation determines that consumer data was compromised, we will take appropriate action,” Federated Co-op said.

The company declined to comment further but said it hoped to release an update late today or tomorrow.

Updated to add comments re: dyed fuels.

About the author

Geralyn Wichers

Geralyn Wichers

Reporter

Geralyn Wichers grew up on a hobby farm near Anola, Manitoba, where her family raised cattle, pigs and chickens. Geralyn graduated from Red River College’s Creative Communications program in 2019 and was previously a reporter for The Carillon in Steinbach. Geralyn is also a published author of science fiction and fantasy novels.

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